Trustpilot Scraper: Business Reviews and Trust Scores

Extract business profiles and consumer reviews from Trustpilot, the global review platform spanning every major industry. Two output types in one run: business profiles (company name, domain, website, trust score, average rating, total review count, categories, country, logo) and individual reviews (1 to 5 star rating, title, full text, author name, author country, total reviews by author, date posted, date of experience, verified purchase status, company reply text and date, source like Organic or Invited). Search by keyword or paste business URLs. Filter by star rating, sort by recency or relevance. We extract only publicly visible review pages, no login bypass.

Open on Apify → Try it now

Business

$3/1k profiles

Review

$1/1k reviews

Coverage

Global

Filters

Stars + sort

RAM

128MB

Proxy

Residential

What you can scrape

Business profile: company_name, domain, website, trust_score, average_rating, total_reviews, categories, country, logo
Review: star_rating (1 to 5), title, full review text, source (Organic, Invited, ...)
Author: name, country, total reviews by author
Dates: date posted and date of experience
Status: verified purchase boolean
Company response: reply text and reply date when present

Primary use cases

Brand reputation monitoring. Track trust score and review-volume drift week over week, alert on rating drops
Competitor sentiment analysis. Compare review themes (pros, cons, common complaints) across rival businesses
E-commerce trust intel. Vet a vendor's Trustpilot trail before procurement or partnership
Customer voice mining. Pull 1-star and 5-star reviews into an NLP pipeline for theme extraction and CX research
Reply-rate audits. Measure how often a competitor responds to reviews and how fast

API example

# Start a run via the Apify API
curl -X POST "https://api.apify.com/v2/acts/santamaria-automations~trustpilot-scraper/runs?token=YOUR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "urls": ["https://www.trustpilot.com/review/amazon.com"],
    "maxReviewsPerBusiness": 50,
    "sortBy": "recency"
  }'

# Or use with AI agents via MCP:
# https://mcp.apify.com?tools=santamaria-automations/trustpilot-scraper

Integrations

n8n, Make, Zapier: trigger runs and process review or business records via webhook
AI Agents (MCP): Claude Desktop, Cursor, VS Code, LangChain, LlamaIndex
Python, Node.js: Apify SDK for programmatic access
BigQuery, Snowflake, Looker: push review datasets into analytics and BI dashboards

Output fields (review item)

Field	Type	Example
type	string	review
company_name	string	Amazon
star_rating	integer	5
title	string	Fast shipping, accurate listing
review_text	string	Order arrived a day early...
author_name	string	Jane D.
author_country	string	GB
date_posted	string	2026-04-22
verified	boolean	true
company_reply	string	Thanks for the kind words ...

Notes and limits

Public data only. Trustpilot has anti-scraping ToS language. We extract only publicly visible business and review pages, no login bypass, no private review access
Filters supported. Sort by recency or relevance, filter to a specific star rating to isolate 1-star or 5-star reviews
Business-only mode. Set maxReviewsPerBusiness: 0 to get only the business summary, useful for cheap bulk profile sweeps

Related Actors

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Kununu Scraper: DACH employer reviews + salaries
Glassdoor Scraper: global employer reviews + jobs + salaries
Google Maps Scraper: enrich businesses with Google reviews and ratings

Open on Apify → Try it now (free tier available)